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Popular help topics: Flights, Holidays, Cargo, Visas

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Questions You May Have

  • أسعار العفش الزائد من الخارج الى اليمن(سيئون-عدن-صنعاء) هي كالتالي


السعر بالعملة المحلية

ما يعادله بالدولار


150 جنيه



2400 جنيه



8 دينار



725 روبيه



25 ريال سعودي



25 ريال سعودي


اديس ابابا

400 بير اثيوبي


  • أسعار العفش الزائد من اليمن الى الخارج


السعر بالعملة المحلية


3000 ريال يمني


EXBAGG Rates from Yemen to out


Local currency



150 EGP



2400 SDG






725 INR



25 SAR



25 SAR


Addis Ababa

400 ETB


EXBAGG Rates from out to Yemen


Local currency


3000 YER


It is forbidden for children under the age of (16 years) to travel without an escort, and in the event that there is an escort, the father’s approval must be presented and approved by the official authorities.

Pregnant women can travel before the 36th week of pregnancy, or four weeks before the expected date of delivery, without a doctor's note. After these dates a recognized certificate from the attending physician is required to permit travel.

In all baggage, in accordance with the "General Carriage Conditions" and the instructions of the "International Air Transport Association regarding the transport of dangerous goods", it is strictly prohibited to transport the following items, whether in hand luggage or baggage delivered by passengers or crew members alike, given the "constituted risks" of these materials Danger to flight safety:

Compressed gases (flammable, non-flammable and toxic) such as aerosols, camping gas

Firearms, ammunition, swords and knives.

Explosives, incendiary materials, flammable materials, toxic materials, and compressed gases.

Chemical reagents

Explosives, ammunition and fireworks.

Knives, daggers, swords...etc

Dangerous goods (such as mercury, toxic substances, magnetized materials or harmful substances)
Bags with alarms or lithium batteries installed
Noting that there are additional security measures that prohibit the carrying of some materials within the checked baggage and hand luggage for flights departing from and to the United States of America and the European Union countries, as follows:
All liquid and gel materials, toothpaste, liquid cosmetics, and perfumes are not allowed to be carried in hand luggage.
Cigarette lighters are not allowed in all baggage.

Each passenger is allowed to carry one carry-on bag with dimensions of 55 * 38 * 20 cm (maximum weight of 7 kg).

For a missing ticket you should contact the Revenue Department at Yemen Airways headquarters.
If the passenger knows the travel date and provides his name as per his passport, the helpdesk staff
might be able to retrieve his ticket and give him all the details.

There will be a deduction of 5% towards refund charge plus penalty, if any, for NO SHOW, etc.

The helpdesk staff will check the ticket’s validity and in case of penalty on that ticket you will be
asked to go to the nearest Yemenia office for payment.

Booking can’t be cancelled by a phone call, you should contact nearest sales office to cancel his

The help desk staff can check on the booking status (open/ cancelled), and whether there has been
a reissue for the customer’s ticket .

Can I Use Online Check-In If I Purchased My Ticket From A Travel Agency Or Online Agency?

Yes, eTickets issued by any source can be used.

Departure time of our flight depends on the window time granted by the collation forces and on a daily basis - while the flight timing reflected in the system is only on a tentative basis.

Yes. There is a penalty of $20 for change of booking from one flight to another.

Yes, there shall be a penalty of $100 for not cancelling booking before 72Hrs.

Yes, there is a penalty of $100 for no show.

No, you aren't allowed to switch names or transfer your ticket to a friend or a family member.

A group is a party of 10 or more (excluding infants) traveling together in the same flights (going and return) and on the same dates.

Our Etihad Airways group team understands your group’s different needs and we're here to help you have a stress-free trip.

Please contact us if your promotional code isn't working.

Which Boarding Documents Will I Receive?

You may receive any of the following, singly or in combination:

  • Boarding pass — allows you to board the plane
  • Seat request card — allows you to be placed on a standby list if a seat on your flight is unavailable
  • Connection information document — provides access through airport security checkpoints, but does not check you in, place you on the standby list, or allow you to board the aircraft. You must check in with the operating carrier at time of departure
Parts Of My Boarding Pass Are Cut Off When I Print It. Is This OK?

The boarding pass on your printout must appear fully on one page in order to check in. If parts of your page are missing or printing on more than one sheet of paper, we recommend that you change your Page Setup and set your margins to not exceed 1" and print your page in portrait mode.

What Do I Do Upon Arriving At The Airport?

If you have no bags to check, you can proceed directly to Security with your boarding document and photo ID, then right to your departure gate where you simply wait for boarding to begin. In some international cities, you will need to stop in the lobby for a departure card prior to proceeding to security. Baggage check-in time requirements vary by airport. Please review

for more info contact us .

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Address: صنعاء , شارع الحصبة صندوق البريد : 1183
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