Quality Management Systems

Description This training course is intended for all airline Supervisors and Managers, it provides training on the Quality Management Systems and key skills needed to be familiar with quality standards and deal with common quality systems, knowledge, skills, policies as well as procedures.
Learning Outcomes During the course nominees will:
	Apply the quality management concepts in the company.
	Develop and implement a quality management system.
	Increase safety, service excellence and efficiency in airline companies operations.
	Develop and implement an IOSA, ISO and ISAGO standards as an organized approach to managing quality.
	Deal with organizational structures, accountability, policies and procedures.
Prerequisites
	No prerequisites for this course.
Course Content
	International Regulatory Organizations
	Operations Function
	Environment Analysis and operational function
	Main Elements of a QMS
	Quality Corporate Culture
	Quality Cost
	IOSA Standards
	ISO Standards
	ISAGO Standards
	QMS Integration and Conclusions
Who should attend This course is recommended for:
	All Supervisors and managers
Certificate awarded An IY- Yemenia Training Center (YTC) Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.