Course Available [ 16/02/2020 - ]

Supervisory Skills for Supervisors



Description
This training course is intended for all airline Supervisors, it provides training on the Airline Supervisory Activities Basics and key skills needed to be familiar with Airline Work Standards and deal with common Supervisory problems, knowledge, skills, policies as well as procedures.
Learning Outcomes
By the end of course nominees will be able to:
Identify the nature of supervisory work activities.
Understand the need for planning – organizing – leading – staffing – and controlling.
Recognize the responsibility of communication and coordination of efforts, activities and plans and so on.
Be aware of supervisor job description.
Be familiar with preparing work objectives as well as plans.
Solve problem and make decisions.
Prerequisites
No prerequisites for this course.
Course Content
Management Process
Planning and Organizing Functions.
Leading and Controlling Functions.
Communication and Coordination Skills
Problem Solving and Decision Making
Staff Personality Types
Who should attend
This course is recommended for:
All Company Supervisors
Certificate awarded
An IY- Yemenia Training Center (YTC) Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

What you'll learn


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