Course Available [ 27/04/2019 - ]
Creative Problem-Solving Techniques
This training course is intended for all airline supervisors and managers, it provides training on the Airline Creative Problem-solving Techniques and key skills needed to be familiar with work standards and deal with common problems, knowledge, skills, policies as well as procedures.
During the course nominees will be able to:
Identify the nature of the problem.
Understand the need for problem-solving techniques.
Know how to do against the work problems.
No prerequisites for this course.
Problem Definition and Concept
Problem Root cause
Who should attend
This course is recommended for:
All supervisors and managers
An IY- Yemenia Training Center (YTC) Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.