Course Available [ 07/12/2019 - ]



What participants are beneficial at the end of this session, the ability to know the airlines

codes and booking a traveler by SITA system.

Course Content

•Encode / Decode

• Importance of RBD



•PNR mandatory elements

•PNR optional elements

Seat map


•Booking seat by Adult, Infants ,children ,groups

& Special passengers


completed Basic Fares &


Must have at least 2 months work

experience in the field.

Certificate Awarded

Yemenia certificate of completion is awarded to participants obtaining a grade of 70% .

Who Should Attend

Airline staff , travel agents and Public.

What you'll learn

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