A Japanese airline apologized to a man with special needs after being forced to crawl up to one of its planes and refused a crew
A Japanese airline apologized to a man with special needs after forcing him to crawl up to an aircraft and the crew refused to help him, the Daily Mail reported.
Hidito Kijima, 44, said he was trying to board a Vanilla Air at a front airport south of Japan and had to leave the wheelchair where he was sitting because the plane's space was smaller.
"The airport did not have any equipment for the two seats, and the airline staff refused to help me because of public safety concerns," Kijima said.
Kijima expressed his deep surprise, after the company's staff prevented other passengers from helping him and carrying him to the plane.
Eventually, Kijima had to crawl his hands and raise himself up to get to the plane, although the staff tried to stop him from doing so and asked him not to travel.
Kigima said the act was a "violation of human rights"