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Commercial courses:
- Basic fares and ticketing
- Intermediate fares and ticketing
- Advanced fares and ticketing
- Perorations
- Mars1 + 2 + 3
- SITA
- Sales Technique
- Baggage handling (Lost and found)
- Fraud Prevention
- Airline costing – Measuring the profitability routes and product
- Air transport Finance
- Aircraft handling (Weight and Balance)
- Air Law and Air Transport agreements
- Airline Marketing and sales strategies
- Basic passenger handling
- Call center training
- Cost Reduction strategies
- Fleet planning
- Managing Airline Alliances and Partnerships
- Managing Distribution Channel and Costs
- Managing the sales force
- New pricing concept
- Passenger peroration and special prorate agreements
- Passenger handling
- Scheduling skills and slot management
- Advance passenger handling
- Load control
- DCS
- Security Awareness
- Human factor
- Customer service for cabin crew
- Handling unruly passengers
- Leadership skills for cabin crew
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